Refund Policy

Refund Policy 

Thank you for purchasing from jubese.store, operated by JUBESE LLC. 

We want you to be fully satisfied with your order. If you're not, we’re here to help. 

Eligibility for Refund

To be eligible for a refund, you must:

•Return the product within 30 calendar days of the purchase date 

•Ensure the item is in the same condition that you received it, unused and undamaged 

•Include the original packaging when possible

Refund Process 

Once we receive your returned item, our team will inspect it and notify you of the status of your refund. 

•If approved, your refund will be processed to your original payment method. 

•For credit card payments, please allow 5 to 10 business days for the refund to appear on your statement.

Refund Denial

You will not be eligible for a refund if: 

•More than 30 calendar days have passed since your purchase 

•The returned product is damaged, used, or not in its original condition

Need Help? 

If you have questions or need assistance, please use our 24/7 Customer Support Portal at jubese.com/support for the fastest response and to track your return or refund status.