Return Policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not, we're here to help.

Return Period

You may return most new, unopened items within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by proof of purchase (e.g., order number or receipt)

Return Shipping

All return shipping costs are the responsibility of the customer. We do not provide prepaid return labels unless the item is defective or damaged.

How to Initiate a Return

To start a return, please visit jubese.com/support and submit a return request with your order number and reason for return.

Our 24/7 support platform will guide you through the return process and allow you to initiate and track the status of your refund at any time.

Refunds

Once we receive and inspect your return, we’ll issue a refund to your original method of payment within 5–10 business days.

Shipping costs are non-refundable.

Exceptions

Certain items may be non-returnable for hygiene or safety reasons. Any such restrictions will be clearly stated on the product page.